Entergy Louisiana’s storm team has made significant progress in restoring power following Hurricane Francine’s impact on southeast Louisiana. As of 8:30 p.m., over 150,000 of the more than 300,000 affected customers in Entergy New Orleans and Entergy Louisiana territories have had their power restored.
Below are the estimated restoration times for the affected areas. While these are expected timeframes for when most customers should have power restored, many will likely see restoration sooner.
Estimated Restoration Times:
St. Bernard:
Sept. 12, 10 p.m.
St. Martin:
Sept. 12, 10 p.m.
Plaquemines:
Sept. 12, 10 p.m.
Tangipahoa (Robert, Ponchatoula, Springfield, Hammond):
Sept. 13, 10 p.m.
Iberville:
Sept. 13, 10 p.m.
St. Tammany:
Sept. 13, 10 p.m.
Orleans - West Bank:
Sept. 13, noon
Livingston:
Sept. 13, noon
East Baton Rouge:
Sept. 14, noon
Jefferson:
Sept. 14, 10 p.m.
Orleans - East Bank:
Sept. 14, 10 p.m.
Ascension:
Sept. 14, 10 p.m.
St. John the Baptist:
Sept. 14, 10 p.m.
St. James:
Sept. 14, 10 p.m.
Tangipahoa (Kentwood, Independence, Amite):
Sept. 15, 10 p.m.
St. Charles:
Sept. 15, 10 p.m.
Washington:
Sept. 15, 10 p.m.
St. Helena:
Sept. 15, 10 p.m.
Lafourche:
Sept. 16, 10 p.m.
Terrebonne:
Sept. 16, 10 p.m.
Assumption:
Sept. 16, 10 p.m.
Note: These estimates represent when 90% of a parish is expected to have power restored.
If your neighborhood has power but your home does not, there may be damage to your electrical equipment. Check for any damage and contact a qualified electrician for repairs. For guidance on electrical equipment, visit [entergynewsroom.com/storm-center/weatherhead](http://entergynewsroom.com/storm-center/weatherhead).
If you find no damage but are still without power, text OUT to 36778 or call 1-800-9OUTAGE (1-800-968-8243). After repairs by an electrician, call 1-800-ENTERGY (1-800-368-3749) to request a service reconnection.
Our restoration crews are working diligently and safely, adhering to limits on working hours and rest periods to ensure effective and safe restoration.
Stay Updated:
Download the Entergy App
Report outages and check power status.
View Outages Map:
Check outage locations and restoration progress.
Follow Us:
On Facebook and X (@EntergyLA, @EntergyNOLA) for updates.
Text Alerts:
Text OUT to 36778 to report outages. To sign up, text REG to 36778 with your account number and ZIP code.
Visit the Entergy Storm Center:
For storm safety, preparation, and restoration information.
Download the Operation: Storm Ready Guide:
Available in Spanish and Vietnamese for emergency planning.
About Entergy Louisiana
Entergy Louisiana, LLC serves over 1 million customers across 58 parishes with electric service and provides natural gas to more than 94,000 customers in Baton Rouge.
About Entergy New Orleans
Entergy New Orleans, LLC serves Orleans Parish, providing electricity to over 209,000 customers and natural gas to over 110,000 customers.
Both are subsidiaries of Entergy Corporation, a Fortune 500 company serving 3 million customers in Arkansas, Louisiana, Mississippi, and Texas. Entergy is committed to investing in reliable energy solutions and supporting local communities, having delivered over $100 million annually in economic benefits since 2018. Headquartered in New Orleans, Entergy employs approximately 12,000 people.
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