Job Title: Engagement Manager - Denmark Job .

 

Company: PHASTAR
Location: Remote (US or Canada)
Job Type: Full-time, Part-time

About PHASTAR

PHASTAR is an award-winning, global Contract Research Organization (CRO) specializing in biometrics, including biostatistics, programming, data management, and data science services. With offices in the UK, US, Germany, Denmark, Kenya, Australia, India, China, and Japan, PHASTAR is the second-largest specialized biometrics provider globally. We partner with leading pharmaceutical, biotechnology, and medical device companies, focusing on delivering high-quality, timely solutions using our unique "Phastar Discipline" approach. Recognized as an outstanding place to work, we are dedicated to employee engagement, continuous learning, and a healthy work-life balance.

Why Join Us:

• Flexible working arrangements, including part-time options
• Structured training and career development opportunities
• Collaborative and supportive work culture
• Participation in our ESG initiatives, including tree planting in your honor upon joining
• Competitive salary and benefits package

About the Role

We are seeking a highly motivated Engagement Manager to join our Customer Success team. In this role, you will manage the execution of tactical projects without the responsibility of account management. Your focus will be on ensuring that projects are completed on time, within scope, and in compliance with contractual obligations. This position is ideal for a detail-oriented individual who thrives in project coordination and enjoys working with internal teams to achieve high-quality project outcomes.

Responsibilities:

• Project Management: Oversee the planning and execution of tactical projects, managing timelines, tasks, and deliverables using project management tools.
• Quality Assurance: Ensure all project deliverables meet contractual requirements and adhere to PHASTAR's quality standards.
• Team Collaboration: Partner with cross-functional teams to coordinate resources and ensure successful project delivery using a "right-first-time" approach.
• Agile Methodology: Apply agile project management techniques to adapt to changing project needs, focusing on iterative development and continuous improvement.
• Process Optimization: Identify and implement process improvements to enhance operational efficiency across projects.
• Resource Management: Work with the Resourcing Portfolio Coordinator to allocate appropriate resources, optimizing project profitability and efficiency.
• Documentation and Compliance: Maintain accurate project documentation, ensuring alignment with internal processes and compliance requirements.
• Reporting: Utilize systems like Salesforce and OpenAir for accurate project reporting and tracking.

Qualifications

• Education: Bachelor’s degree in Life Sciences or a related field.
• Experience:
  • Minimum of 2 years in project coordination, preferably in life sciences, clinical trials, or related industries.
  • Experience in biometrics project management is highly desirable.
• Skills:
  • Proficiency with project management tools and methodologies (e.g., Agile, GCP).
  • Knowledge of regulatory requirements and Good Clinical Practice (GCP).
  • Strong organizational and time management skills, with a proven ability to lead projects to completion.
• Communication: Excellent verbal and written communication skills; ability to collaborate effectively in a cross-functional environment.

Why PHASTAR?

At PHASTAR, you’ll be part of a specialized biometric CRO known for its technical expertise and commitment to quality. You will have the flexibility to work remotely, whether full-time or part-time, and take advantage of continuous learning and career development opportunities.

Work Environment:

• Flexible and remote work options
• Opportunities for occasional travel to meet clients and internal teams
• A supportive and friendly company culture focused on excellence, collaboration, and innovation

How to Apply

If you have the skills and motivation to excel in this role, we encourage you to apply! We are open to candidates based anywhere in the US or Canada.

Equal Opportunity Employer:
PHASTAR is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, ethnicity, gender, age, disability, sexual orientation, religion, or any other protected status.

Notice to Employment Agencies:
PHASTAR does not accept referrals from employment agencies unless prior written authorization has been obtained from our Head of Talent Acquisition. Any referral without such authorization will not be considered, and no fee will be payable.

Join us and contribute to cutting-edge clinical research with a focus on quality, innovation, and sustainability. Apply now to be part of an exciting and dynamic team!